Help and support
For product information, registering a product, extending your warranty and other services, our helpful FAQ section below has the answers to your questions.
A. Yes. XR FLEXVOLT batteries are backwards compatible with all 18V XR products and chargers — any XR 18V cordless power tool that you already have can be powered by an XR FLEXVOLT battery. Find out more about XR FLEXVOLT here.
The product page will list the vibration figures for your tool. To get to product pages enter a product by code or name in the search bar at the top of our web pages.
For all technical information relating to anchors and fastenings please click here.
Service & technical information
The serial number of your tool can usually be found either on the rating label or within the battery compartment. It will either be a series of numbers or a mixture of letters and numbers. For help finding your serial number please view the PDF guide attached here.
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Head over to our dedicated service site, where you can ask us a question.
Stanley Black & Decker
Level 2, 810 Whitehorse Road
Box Hill, Victoria 3128
PO Box 4006, Box Hill South, Victoria 3128
T: 1800 338 002
F: 1800 080 898